Privacy Policy | LesVitalis

1. Introduction

LesVitalis is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or enquiry forms
Subscribe to our newsletter or communications
Place an order for products
Contact us via email or phone

This information may include: name, email address, phone number, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your enquiries and provide customer service
To process your orders and manage your account
To send you marketing communications (with your consent)
To improve our website and services
To monitor and analyse usage and trends
To comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

Consent: You have given clear consent for us to process your personal data for a specific purpose
Contract: Processing is necessary for a contract we have with you
Legal obligation: Processing is necessary for us to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: With third-party service providers who perform services on our behalf
Legal Requirements: If required by law or to protect our rights
Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about how we use cookies, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data
Right to object: Object to our processing of your data
Rights related to automated decision-making: Protection from automated decisions

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

LesVitalis
29 St Peter's Street
Derby DE1 1NN
United Kingdom

Email: [email protected]
Phone: +44 1332 785 249